This privacy policy (this “Policy”) applies to StewartsShops.com, operated by Stewart’s Shops Corp. (“Stewart’s Shops”). This Policy describes how Stewart’s Shops collects, uses and shares the personal information you provide on StewartsShops.com. It also describes the choices available to you regarding our use of your personal information, and how you can access and update this information.
We value your privacy, and we make this policy easily accessible throughout this site to assist you in understanding how we handle your personal information. We want to make your online experience enjoyable and safe. Because we gather certain types of information about our users, we want you to fully understand our policies surrounding the attainment and use of that information.
Information We Collect
You are not required to provide personal information that we request. If you choose not to provide the information we have requested, we may not be able to provide you with our products or services.
When you make a purchase, request to receive our electronic newsletters, participate in our message boards or forums, write a review, and/or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, phone number, mailing address, payment information, and social media handles. If you purchase a product or service from this site for another party, we may collect information from you about the other party, including the other party’s name and mailing address. We will only use this information for the specific purpose for which it is provided. If you believe that a third party has provided us with your personal information and you no longer wish us to possess your information, you may request deletion of your information by emailing us at privacy@StewartsShops.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Please be aware that this site includes links to other sites whose privacy practices may differ from those of Stewart’s Shops. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to carefully read the privacy policy of any site you visit. Similarly, some of our pages utilize framing techniques to serve content to from third parties, while preserving the look and feel of this site. Please be aware that you are providing your personal information to these third parties and not to Stewart’s Shops.
This site includes social media features, such as the Facebook “like” button. These features may collect your IP address, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third party providing it.
How We Use Your Personal Information
We use the Order Information that we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
If you fill out a survey or form, participate in a contest or submit a testimonial on this site, and in the process, provide us with personal information, we use this information to notify contest winners and award prizes, to monitor site traffic or personalize this site, and to send participants an email newsletter. We also display on this site personal testimonials of satisfied customers and other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using our contact information below.
We provide site users the opportunity to receive communications from us, including a periodical newsletter, product promotions, polls, surveys, and any other information that we feel may be pertinent to the user. You may opt out of receiving any, non-service related communications by emailing us at privacy@StewartsShops.com, by clicking on the ‘unsubscribe’ link in any email we send to you, or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.
This site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at the contact information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Stewart’s Shops uses information voluntarily given by our users to enhance their experience on this site, whether to provide interactive or personalized elements on the sites, or to better prepare future content based on the interests of our users.
Disclosure to Third Parties
We may provide your personal information to our affiliated entities and to third parties that provide services to help us with our business activities such as shipping your order or warranty claim, offering customer service, sending our communications, and administering testimonials and contest. These third parties are authorized to use your personal information only as necessary to provide these services to us. Except as otherwise provided herein, we will not share your personal information with any other third-party organizations except with your express consent. We reserve the right to disclose your personal information as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.
Log Files, Cookies, and Other Tracking Technologies
This site utilizes industry standard analytics packages that automatically gathers limited information on site users, and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for site administration, as well as for analysis of site usage and trends.
Stewart’s Shops collects user traffic usage characteristics throughout its site. However, we do not correlate this data with individual user information. Stewart’s Shops may analyze usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from data contained in the user’s browser.
Stewart’s Shops may collect and catalog search terms in its search function that users employ, but such collection and cataloging are not associated with individual users. We may use search terms to determine the areas of this site most important to users, based on the characteristics of usage or traffic of those areas. We will not use these search terms to track what any particular individual users read, but rather the performance of each page. This may help us to build a better web-based experience for you.
Stewart’s Shops and its affiliates and service providers (e.g., marketing providers AND analytics providers) utilize technologies such as cookies, beacons, tags, and scripts. These technologies are used in analyzing trends, administering this site, tracking users’ movements around this site and gathering demographic information about our site users. We may receive reports based on the use of these technologies by these third parties on an individual as well as an aggregated basis.
We use cookies to remember users’ settings (e.g., language preference), to enable us to track and target the interests of our users so as to enhance the overall experience of using this site, and to authenticate users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use this site, but your ability to use some features or areas of this site, such as our blogs, polls, and surveys, may be limited.
We utilize a third-party service provider to manage our advertising on other sites. This service provider may use technologies such as cookies to gather information about your activities on this site and other sites, in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union by clicking here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We use “local storage”, such as HTML5, to store content information and preferences. Third parties that provide certain features on this site (e.g., YouTube) also use local shared objects (LSOs) such as flash cookies or local storage, and HTML5, to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage flash cookies please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Access to Personal Information
If you would like to know whether we hold, or process on behalf of a third party, any of your personal information, you may request this information by emailing us at privacy@StewartsShops.com.
If your personally identifiable information changes, you may update it by logging into your online account or by emailing us at privacy@StewartsShops.com. If you no longer wish us to possess your information, you may request deletion of your information by emailing us at privacy@StewartsShops.com. You also may make your request by telephone or by postal mail at the address/phone number indicated in the contact information below. We will respond to your request within thirty (30) days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Protection of Personal Information
We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.
Nevertheless, the security of your personal information is extremely important to us. For instance, we employ various firewalls and other security tactics to keep your information secure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using transport layer security (TLS) technology. Once your order is completed, it is entirely deleted from our web records. While there is risk inherent in every Internet transaction, be assured that we are work hard to ensure that risk is minimal.
International Users
Stewart’s Shops is a United States-based company. All the information you provide will be transferred to the United States. Stewart’s Shops complies with the EU-U.S. Privacy Shield framework and the U.S. – Swiss Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Stewart’s Shops participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Stewart’s Shops is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list] Stewart’s Shops is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Stewart’s Shops complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Stewart’s Shops is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Stewart’s Shops may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
MOBILE TERMS OF SERVICE
CONSUMER OPT-IN
Stewart’s Shops uses ADBARKAPPS, which is a standard rate one-off and subscription alert service (Up to 4 messages per month) focused on providing consumers with news and promotions from 3rd party providers through alerts, polls, coupons, and content (wallpapers, ringtones, video) downloads. Message and data rates may apply. Campaigns can be local or national campaigns that will be advertised at the point of sale and online.
By signing up for the mobile alert service, you are consenting to receive automated ongoing alerts to the phone number you have provided. Your consent is not required to purchase goods or services.
For standard-rate alerts, end users will opt-in by texting the keyword shown on the advertisement to the SHORT CODE listed.
You will not receive any unsolicited messages from our short codes.
To receive information about the service from your cellular phone you can send HELP to the SHORT CODE, email flavortime@stewartsshops.com, or call 518-581-1201
CONSUMER OPT-OUT
To Opt-Out (discontinue service), text “STOP” to the Short Code from your mobile device. You will not receive any additional messages other than a message to confirm you’ve opted out. You may also Opt-out by texting “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL” to any text message you receive.
HELP
To get help, you may send or reply ‘HELP’ to the Short Code you received the message from..
Email: flavortime@stewartsshops.com
Phone: 518-581-1201
Message and data rates may also apply according to your specific cellular plan or prepaid conditions.
CONSUMER PRIVACY
We will not share or use your mobile number for any other purpose.
CONSUMER FEES
Our service never charges consumers to ‘receive’ or ‘reply to’ text messages. However, depending on your mobile service plan, message & dates rates may apply.
SUPPORTED CARRIERS – US
Alltel, AT&T, Boost Mobile, CellCom, Cellular One, Cellular South, Cincinnati bell, Cricket, MetroPCS, nTelos, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, & Virgin Mobile
SUPPORTED CARRIERS – CANADA
Aliant Mobility, Bell Mobility, Fido, Mobilicity, Public Mobile, Rogers Wireless, Sasktel Mobility, Telebec Mobilite, Telus Mobility, Videotron, Virgin Mobile Canada, Wind Mobile
* The wireless carriers are not liable for delayed or undelivered messages
WARRANTY
Stewart’s Shops will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
PRIVACY POLICY
Stewart’s Shops respects your privacy. We will only use information you provide as it relates to messages you receive from us. We will not sell your personal information or share it with any 3rd parties. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
Corporate Headquarters
2907 State Rt 9
Ballston Spa, NY 12020
Tel: 518-581.1201
Email: flavortime@stewartsshops.com
ADDITIONAL TERMS OF SERVICE:
By opting in and choosing to engage in any one of our mobile messaging campaigns you are agreeing to the following Terms of Service:
* IF WE DETERMINE THAT YOU ARE ABUSING THE SYSTEM, WE RESERVE THE SOLE RIGHT TO BLOCK YOU FROM RECEIVING MESSAGES AND PARTICIPATING IN MOBILE CAMPAIGNS *
ARBITRATION / MEDIATION:
Any dispute, controversy or claim involving any party arising out of or relating to a mobile campaign (a “Dispute”), shall first be submitted in writing via email or print to flavortime@stewartsshops.com. If such persons cannot resolve the Dispute within thirty (30) days after notice of a Dispute, either party may submit such Dispute to nonbinding mediation in accordance with the Commercial Mediation Procedures of the American Arbitration Association (“AAA”). Such mediation shall be attended on behalf of each party by a senior business person with authority to resolve the Dispute. Any period of limitations that would otherwise expire between the initiation of a mediation and its conclusion shall be extended until twenty (20) days after the conclusion of the mediation. The costs of mediation shall be shared equally by the parties to the mediation.
Any Dispute that cannot be resolved for any reason by mediation within sixty (60) days of notice by one party to the other of the existence of a Dispute (unless the parties agree in writing to extend that period) shall be finally resolved by arbitration in accordance with the Commercial Arbitration Rules of the AAA (“AAA Rules”) and the Federal Arbitration Act, 9 U.S.C. §1 et seq. The arbitration shall be conducted in Los Angeles, California, in front of one (1) independent, impartial and conflicts-free arbitrator (the “Arbitrator”). The arbitration shall be conducted over the course of consecutive business days and weeks.
The Arbitrator shall decide the Dispute in accordance with the substantive law of California. THE ARBITRATOR SHALL NOT AWARD EITHER PARTY NON-COMPENSATORY, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, EXCEPT AS MAY BE REQUIRED BY APPLICABLE LAW, UNLESS SUCH PARTY IS SEEKING SUCH TYPE OF DAMAGES ON THE BASIS THAT IT WAS REQUIRED TO PAY SUCH TYPE OF DAMAGES TO A THIRD PARTY. The award of the Arbitrator may be entered in any court of competent jurisdiction.
The costs of the arbitration including the fees and expenses of the Arbitrator and reasonable attorneys’ fees and expenses shall be borne by the non-prevailing party and awarded by the Arbitrator in the award. In determining the reasonableness of the attorneys’ fees the Arbitrator shall take into account all relevant facts and circumstances, including but not limited to the amount of damages sought and the amount of the award.
Changes to This Policy
By using this site, you consent to the collection and use of this information by Stewart’s Shops. If we make any material changes, we will notify you by email or by means of a notice on this Site or by an email to your address on file prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Details
If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:
Stewart’s Shops Products, LLC
ATTN: Privacy
2907 State Rt 9
Ballston Spa, 12020
Email: privacy@StewartsShops.com
This privacy policy was last updated on November 29, 2022.
My Money Card Terms & Conditions (except as prohibited by law)
Cards Sold On or After 12/10/22:
Your Stewart’s My Money Card is redeemable at all physical Stewart’s Shops locations and may be used at Pay-at-Pump (where applicable). Your Stewart’s My Money Card is not redeemable at the Stewart’s Online Shop. You may reload your card or check your account balance at any Stewart’s Shops location. No fees of any kind may be charged or assessed by Stewart’s with respect to this card. This card shall expire 9 years after the date on which funds were last loaded on to it. Any card with a balance of less than $5.00 may be redeemed for cash at any Stewart’s, upon request. Visit www.stewartsshops.com to check your card balance or to find a location closest to you. Any questions call 1-800-679-6009.
Cards Sold Before 12/10/22:
Your Stewart’s My Money Card is redeemable at all physical Stewart’s Shops locations and may be used at Pay-at-Pump (where applicable). Your Stewart’s My Money Card is not redeemable at the Stewart’s Online Shop. You may reload your card or check your account balance at any Stewart’s Shops location. After 24 months of non-use, a service/carrying fee of $2.00 per month will be deducted from the balance of the card, except where prohibited by law, until the Card balance is $0. This fee will not be refundable. Visit www.stewartsshops.com to check your card balance or to find a location closest to you. Any questions call 1-800-679-6009.
My Fuel Only Card Terms & Conditions (except as prohibited by law)
Cards Sold On or After 12/10/22:
Your Stewart’s Fuel Only Card is redeemable at all physical Stewart’s Shops locations with fuel, and may be used at Pay-at-Pump (where applicable). This Card may only be redeemed for fuel. You may reload your card or check your account balance at any Stewart’s Shops location. No fees of any kind may be charged or assessed by Stewart’s with respect to this card. This card shall expire 9 years after the date on which funds were last loaded on to it. Any card with a balance of less than $5.00 may be redeemed for cash at any Stewart’s, upon request. Visit www.stewartsshops.com to check your card balance or to find a location closest to you. Any questions call 1-800-679-6009.
Cards Sold Before 12/10/22:
Your Stewart’s Fuel Only Card is redeemable at all physical Stewart’s Shops locations with fuel and may be used at Pay-at-Pump (where applicable). This Card may only be redeemed for fuel. You may reload your card or check your account balance at any Stewart’s Shops location. After 24 months of non-use, a service/carrying fee of $2.00 per month will be deducted from the balance of the card, except where prohibited by law, until the Card balance is $0. This fee will not be refundable. Visit www.stewartsshops.com to check your card balance or to find a location closest to you. Any questions call 1-800-679-6009.